Terms of Service

Welcome to Altheum. These Terms of Service ("Terms") govern your use of the Altheum website and platform, operated by Altheum OU, registered in Estonia.

By accessing or using Altheum, you agree to be bound by these Terms and to comply with all applicable laws. If you do not agree, please do not use the platform.

1. Overview of Services

Altheum provides online access to general health-related support and guidance through licensed professionals. Our platform is designed to offer convenient, secure access to health support.

We do not provide diagnosis, prescriptions, or urgent in-person care. If you are experiencing a health crisis, please contact local emergency services.

2. Eligibility

To use Altheum, you must:

  • Be at least 18 years old or of legal age in your country

  • Agree to these Terms

  • Provide accurate, complete information during registration

Use by minors must be authorized and supervised by a parent or guardian.

3. User Responsibilities

Users agree to:

  • Use Altheum for lawful, personal purposes only

  • Not share false or misleading information

  • Maintain the confidentiality of login credentials

  • Refrain from disrupting or misusing the platform

4. Pricing and Payment

Sessions on Altheum are available at a flat fee of €40. Payment is collected at the time of booking through secure, approved payment methods. We do not offer subscriptions or recurring charges.

5. Booking and Availability

Users can book available time slots with licensed professionals. Times are shown in the user’s local time zone when possible. If you need to reschedule, please notify us at least 24 hours in advance.

6. Content and Use

All content on Altheum, including text, graphics, branding, and software, is the property of Altheum OU or its partners. You may not copy, reuse, or distribute content without permission.

7. Privacy and Data Protection

Our data practices are described in our Privacy Policy. By using the platform, you consent to data handling as described. We follow applicable data protection laws, including the General Data Protection Regulation (GDPR).

8. Limitations of Liability

To the extent permitted by law, Altheum is not liable for indirect or incidental damages. Our total liability is limited to the amount paid by the user for services received.

9. Termination

We may suspend or terminate access to the platform if Terms are violated. Users may stop using Altheum at any time. Requests for account deletion will be handled per our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Estonia. Any disputes shall be subject to the exclusive jurisdiction of Estonian courts.

11. Contact

For any questions about these Terms, please contact:

Dr. Juliana Soares Linn
CEO and Co-Founder
Email: admin@altheum.org
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, 10145

Thank you for using Altheum.